Global / Articles
The nation’s leading airlines, already feuding with the Transportation Security Administration, are now taking on Congress. The trade group Airlines for America on Thursday said Congress should reverse a 2013 decision that diverted $12.6 billion in passenger-security fees to reducing the federal budget deficit. The airlines want that money to pay for airport security screening.
Travelers are ready to hit the road for Memorial Day, and AAA is projecting that more than 38 million Americans will take a trip during the holiday weekend.Read more
While it may be hard to quantify this in dollars, convention cities including Indianapolis and Charlotte know that you can put a price on political decisions after their state legislatures passed pro-discrimination legislation in 2015 and 2016, and meetings business began looking elsewhere.Read more
Some of the best example of customer-centric digital systems built around building customer memory are found outside the aviation industry, in digital retail.Read more
Nearly one-third of the U.S. population identifies as sustainable travelers, but many of them are skeptical of brands’ sustainability campaigns and iniatives. Proof and transparency are key for brands to get right if they want these big spenders and frequent travelers to buy into their flights, hotels or cruise lines.Read more